PB Business Insight Country

  • Location Intelligence

    Insight = Opportunity

    Acquire, Serve and Grow Customer Relationships

    • Improve network planning and coverage availability
    • Understand population trends in key geographies
    • Optimise decision and policy making

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  • Analytics

    Insight = Profitability

    Acquire, Serve and Grow Customer Relationships

    • Target and reach new customers more cost effectively
    • Improve customer loyalty and increase account profitability
    • Retain and grow your customer base

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  • Data Management

    Insight = Efficiency

    Acquire, Serve and Grow Customer Relationships

    • Transform disparate data into actionable information
    • Identify duplicate records or relationships between records
    • Validate and correct addresses worldwide

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  • Communications Management

    Insight = Loyalty

    Acquire, Serve and Grow Customer Relationships

    • Deliver timely, relevant and personalized communications
    • Provide accuracy, accessibility and oversight at every customer touch point
    • Enhance the customer experience, consistently, across all channels

    Learn More

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Pitney Bowes Software

Pitney Bowes Software delivers countless opportunities to make insightful business decisions. We give you the ability to operate more effectively by better organising, sharing, evaluating and decisively acting upon customer-related, and location-centric data.

With the industry’s most comprehensive set of solutions for maximising the value of customer and location data, Pitney Bowes Software helps organisations more effectively locate, connect and communicate with customers in today’s global markets.


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Today’s business climate requires solutions that streamline business operations and focus on growth while making the most of your budget, staff and resources.

Pitney Bowes Software understands that you need solutions to evolving and complex real-world challenges—solutions that leverage technology and products to make your business more effective, integrated and profitable.


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Find out what some of our customers such as AOL, Sprint, the US Army, Anthem Blue Cross/Blue Shield and many more, have to say about Pitney Bowes MapInfo and Pitney Bowes Group 1 Software, now Pitney Bowes Software. They have saved money and increased revenues using our solutions, products and services. Hear about how they can more effectively run their respective businesses.


Sprint, Travis Lathrop, Coverage Supervisor

We use the whole suite of products. It has helped us become a more cohesive team. We need international data, where are we going to get it? We’re going to get it from Pitney Bowes.

T-Mobile, Bob Frangooles, Manager of Engineering GIS

MapInfo provides us with a set of tools that dig in and find out – at a site level – where we will effectively serve current and new customers.

AOL LLC, Tom Wyland, Principal Network Analyst

We use Pitney Bowes MapInfo products to be able to optimise that connection and make a better user experience for our customers. I can exchange an E-mail with my MapInfo representative and I can end up talking with the Product Manager of the product…I think that’s a very valuable experience

Government/Private Sector

US Army, Dana Walker, S2

Pitney Bowes helped solve our problems by providing us with a tool that we could use to graph and represent where our target market is, the segmentation, the demographics and more importantly it gives us the opportunity to take that to our field recruiting force and illustrate where that’s coming from…

US Air Force Reserve Recruiting Service, Master Sergeant David Pierson, Production Analyst NCOIC

It’s a great company, there was great training provided, a lot of friendly people and all you have to do is tell them what you’re issue is or what your concern is and they will find a fix for it.


Fair Isaac Insurance Company, Ken Molay

Companies that have location intelligence information such as MapInfo can provide, are in a tremendous area of competitive advantage compared to those that don’t have it.

American National Insurance Company, Zeb Miller, Assistant Vice President, Health Administration, ANICO

Most of our benefits to data have come from cost reductions, better quality and enhanced workflows and processes. We feel that we made the right decision in selecting DOC1.

AVEMCO Insurance, Sharon Schroebel, Assistant Vice President, IT Department

With the Group 1 solution, we don’t send people multiple mailings and we avoid marketing to current customers or those individuals to whom we cannot sell services. Additionally, we are seeing significant savings in our marketing costs, thanks to improved efficiencies.

Anthem Blue Cross Blue Shield, Charlie Witteman, Enterprise Output Support Team

Since StreamWeaver lets us manipulate print files without having to touch the core application, we can usually turn around the business user’s requests in hours or days – not weeks. Our business users love that we can make changes to an Explanation of Benefits (EOB) statement or get a mailing out to announce a new product quickly without getting IT involved.

Financial Services

Capital One Bank, Scott Adams, Efficiency Analyst II

MapInfo is going to be a big part of our expansion plans because it is our primary tool that we use. We feel that we are a company that strives to have top notch software with the best advantage we can possibly have and so far, we have found that to be true with the MapInfo Software.

AIM Fund Management Inc. Canada, Dean Flann, Senior Business Analyst, AIM

DOC1 has provided us with all kinds of efficiencies. DOC1 has enabled the company to have direct and instant control over changes to the design of their statements, making the process of document creation and production more streamlined and efficient.

Natural Resources

Shaun Centa, Geoscientific Systems and Data Specialist, Rio Tinto Exploration

With Compass, we offer our global users a central information portal, through which they can access data such as plans, images, documents, photos and maps in a quick and intuitive way.

Justin Weaver, GIS and Database Analyst, GHD

Discover 3D enables us to provide a high level of visualisation for our internal and external customers. With Discover 3D we’re able to display drill-hole, surfaces and mine plans in one package, making it very easy to configure and use live 3D data and create reports on-the-fly.


Hannaford Brothers, Corporation, Jonathan Albertini, GIS Analyst

My experience has been great; we have been able to make very smart, key decisions that have a lasting impact on our company and we have been able to save tens of thousands of dollars in marketing.

JC Penny, Elizabeth Picard, Area Research Project Specialist

Pitney Bowes helps us to visualise where our customers are in relation to stores, where the demographics are and they help us to know where our competitors are going. We use it throughout the entire company.

Sonic Restaurant, Johnny Jones, GIS Manager

MapInfo is a very easy product to use and can quickly tie-in information – join information – into the system and be able to analyse it in almost any way you can think of.

Blockbuster, Kara Schneider, GIS Analyst

I found it a lot easier to use, more user friendly, and easier to understand than ESRI. An all around really great tool to have! Blockbuster has a great advantage over any of the other companies that don’t use the Pitney Bowes product.

CVS, David Parenteau, Market Research Associate Analyst

Our staff has evaluated other software and basically we found out that MapInfo is flat out the best software that meets our needs. It allows us the flexibility to change things and do things on the fly. Their customer service is there and takes an active approach for us.

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Contact Us

To send enquiries, including feedback, requests for information, and questions regarding public relations, you can contact us at +971 4 454 8399.

  • Telephone: +971 4 454 8399
  • Fax: +971 4 454 8398

Privacy Policy

Welcome to the Pitney Bowes Software Web site. At Pitney Bowes Software, we understand that privacy is an important issue for visitors to our Web site (mideast.pbinsight.com). The following information is designed to help you understand what information we gather from visitors to our site and how we handle the information once we gather it.

Personal Information Collected on this Web Site

Each time you visit our Web site, our web server automatically recognises the domain server numeric code associated with your Internet service provider, but not your specific e-mail address.

At various pages throughout the site, you will have the opportunity to provide us with personal information relating to you and/or your company including your company name and industry, your name, job title, e-mail address, telephone number and postal address for various purposes including registering a product or for a seminar, registering for a product demonstration download, completing a survey, or requesting more information on particular products or services provided by Pitney Bowes Software. If you choose to provide this information to us, a Pitney Bowes Software representative may contact you by post or phone to notify you about new products or services or updates to our Web site that may be of interest to you, and generally help us improve our Web site and other products and services that we provide to you. Respecting your rights under the United Kingdom Privacy and Electronic Communications Regulations, the CAN-SPAM Act of 2003, and other state, federal and international laws that may apply to you, we may also use your e-mail address for this purpose.

If you give us information about yourself, we may share that information with our business partners – independent organisations authorised to resell Pitney Bowes Software products – for the sole purpose of allowing our business partners to contact you concerning Pitney Bowes Software products or other products they believe may be of interest to you. These business partners may reside outside of your country or geographic area, but may be better suited to address your needs. Pitney Bowes Software does not provide your information to any other organisation for any purpose. Individuals who elect not to provide personal information to Pitney Bowes Software will still be able to fully access the site. Refusing to provide personal information only prevents you from downloading protected information from our site.

If you have previously provided personal information to Pitney Bowes Software and wish to have it changed or removed, or wish to request that Pitney Bowes Software refrain from contacting you in the future, please contact Pitney Bowes Software via e-mail at pbbi-webmaster@pb.com, by mail at our postal address below, by telephone at the number listed below, or by editing your user profile via our Web site. If you request, we will then remove you from our contact list and will request that our business partners do the same. Please be aware that although we notify our partners of your change, it may be necessary to follow their procedures regarding information changes as well. Although we remove contact information as quickly as possible, you may continue to receive communications from us for up to ten business days.

Site Visitor Data Collected on this Web site

In order to track usage patterns and analyse and improve the usefulness of the information we provide on our Web site, we collect site visitor data on an aggregate, anonymous basis. No personal information is associated with the data. This data can include:

  • how many people visit our site;
  • the actual pages visited;
  • how long visitors remain on our site; and
  • the domain name from which a visitor is connecting.

To assist in gathering this information, the Pitney Bowes Software Web site uses “cookies.” Cookies are small text files that a Web site transfers to a visitor's hard disk or browser for added functionality or for tracking Web site usage. We do not use cookies to gather personal information such as a person's name or e-mail address. The cookies we use are not computer programs and they have no ability to read data residing on your computer or instruct your computer to perform any step or function. Most browsers provide a simple procedure that enables you to control whether you receive cookies by notifying you when a Web site is about to deposit a cookie file. If you choose to block the cookie, you will still be able to fully enjoy our Web site. However, you will be unable to download protected information from our site.


In order to protect the personal information you submit via our Web site, Pitney Bowes Software uses the SSL (secure sockets layer) 2.0 encryption technology. This technology helps protect visitors from having their information intercepted by anyone other than Pitney Bowes Software while it is being transmitted. However, Pitney Bowes Software does not guarantee that this technology is 100% accurate or that no interception may take place.

For visitors placing orders for products via the Web site, Pitney Bowes Software performs credit card verification via advanced security methods, using triple DES encryption and digital certificates. These methods ensure the authentication of client and server as well as confidentiality. As further protection, credit card numbers are used only during the verification process and are not recorded or stored on our servers. Questions or concerns regarding on-line ordering with Pitney Bowes Software may be directed to pbbi-webmaster@pb.com.

Links to Other Sites

From time to time, Pitney Bowes Software's Web site may provide links to other Web sites that Pitney Bowes Software does not own or control but that we think might be useful or of interest to you. We cannot be responsible for the privacy practices used by other Web site owners or the content or accuracy of those Web sites. Links to various non-Pitney Bowes Software Web sites do not constitute or imply our endorsement of these Web sites, any products or services described on these sites, or of any other material contained in them.

Privacy Policy Changes

This Privacy Policy Statement is effective as of August 25, 2008. Pitney Bowes Software may change this Statement from time to time without notice. We recommend that visitors to this site re-visit this Statement on occasion to learn of new privacy practices and changes to our policy. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

Contact Information:

Pitney Bowes Software Inc.

One Global View, Troy, New York, 12180

4200 Parliament Place, Suite 600, Lanham, MD 20706

We may be reached at:

  1. pbbi-webmaster@pb.com
  2. Contact Us page
  3. By telephone at: 1-866-955-7224